印度BPO産業受美國影響較小
古爾岡消息：近日，美國衆議院提交了針對離岸外包的議案，盡管印度國內BPO企業對此予以抨擊，但另壹方面，他們仍對未來持樂觀態度，因爲議案尚未成爲法律，也即，即便法案予以執行，印度在成本方面的優勢仍足以穩固其在全球外包市場的領軍地位。BPO業界領軍人物Raman Roy表示，這壹優勢在美國總統大選前將壹直得以爲繼。
英文原文：
Gurgaon BPOs see bright future despite US bill
The Times of India | Dec 28th, 2011
GURGAON: Most of the BPO majors in the city have rubbished the proposed the new bill tabled in the US House of Representatives to discourage offshoring as nothing but election rhetoric which will gather steam over the next year. While they are optimistic that this bill will not become law, they say that even if it does, the cost advantage will help India retain its position as the offshore leader.
Raman Roy, who pioneered the BPO industry in India, says that such incidents are bound to take place in the run-up to the presidential election in the US. “We are likely to see more such things in the days to come and they are rhetoric which we saw even during the Obama presidential campaign. This is a three-week-old bill and has been a non-starter so far. The other thing is why they should be selective and only target BPOs. They should also include IT companies in this bill,” he said.Some others say they are taking steps to remain in business even if the bill sees light of the day. “We have been evaluating opening of a delivery centre in the United States to cater to the onshore outsourcing requirements of clients. Notwithstanding the above, we believe that legislation such as the one recently introduced, could ultimately impact the competitiveness of American businesses,” said Keshav Murugesh, group CEO, WNS.